Patient & Family Engagement
Discover strategies to enhance collaboration and strengthen communication between care teams, patients and families.
Quality Care & Patient Safety
Advancing Patient-Centered Hospital Performance
Exceptional patient care forms the cornerstone of successful hospital operations. MHA equips your administrative and clinical teams with targeted resources to enhance outcomes, minimize risks and elevate patient experiences.
Our comprehensive support spans from strengthening interdisciplinary care coordination to advancing behavioral health initiatives and emergency preparedness protocols. We partner with you to implement evidence-based practices that engage patients and families, reinforce safety protocols, and optimize care delivery across your communities.
Understand Your Community’s Health Needs
Enhance your quality initiatives and patient safety programs with data-driven insights about your patient population. Our comprehensive community health needs assessments and intervention frameworks address the unique health patterns and social determinants affecting the communities you serve.
Committed to Safer, Smarter Health Care
Empowering Hospitals with Strategies, Education & Tools to Enhance Care Delivery
Patient Safety
Improve patient outcomes with strategies for clinical quality, readmissions and care transitions support.
Behavioral Health Initiatives
Enhance behavioral health care with strategies for mental health treatment, trauma-informed care and substance recovery support.
Care Coordination
Explore best practices for improving patient navigation, reducing readmissions and strengthening care continuity.
Preparedness & Emergency Response
Equip your hospital with the tools and guidance needed to navigate public health emergencies and effective emergency responses.
Process Improvement
Improve hospital operations by supporting smarter workflows, enhancing quality and driving continuous organizational improvement.
Maternal-Child Health
Supporting Healthier Beginnings
MHA sponsors the Missouri Perinatal Quality Collaborative in association with the Missouri Department of Health and Senior Services. The PQC/Maternal-Child Learning and Action Network, a broad clinical and community network of maternal-child stakeholders, provides guidance and subject matter expertise to improving health and health care.
Addressing Substance Use Disorder
Hospital-Led Solutions for Substance Use Challenges
MHA’s Substance Use Disorder programs equip your hospital with evidence-based strategies to tackle the growing challenge of substance disorders in Missouri communities. View our toolkits, staff training resources, and frameworks to strengthen your prevention efforts, enhance treatment protocols, and build sustainable recovery support systems.
STAY INFORMED MHA Newsroom
All News
August 22, 2025
TeamSTEPPS Can Help Hospitals Meet CMS’ Patient Safety Structural Measure
With the launch of the Centers for Medicare & Medicaid Services’ Patient Safety Structural Measure, hospitals are reevaluating their approaches…
Read article: "TeamSTEPPS Can Help Hospitals Meet CMS’ Patient Safety Structural Measure"
July 9, 2025
2025 PFAC Compass Honor Application Period Now Open
MHA’s Statewide Patient and Family Advisory Council now is accepting applications for the fourth annual Compass Honor recognition. This award…
Read article: "2025 PFAC Compass Honor Application Period Now Open"
July 2, 2025
TJC Launches Transformative Approach to Health Care Accreditation
The Joint Commission on Monday launched Accreditation 360: The New Standard, a major overhaul of its health care accreditation process. The…
Read article: "TJC Launches Transformative Approach to Health Care Accreditation"
May 2, 2025
The Power of Patient and Family Advisory Councils
Staff Contact: Jessica StultzWhen it comes to ensuring that a hospital’s policies, procedures and daily operations are aligned with the needs and…
Read article: "The Power of Patient and Family Advisory Councils"
GET INVOLVED Events & Education
All Events
Oct
7
Credentialing: Navigating Risk and Readiness in the Provider Lifecycle: Five-part Virtual Series
Protect your organization and empower staff. This five-part series builds oversight skills to manage provider data and guide smart decisions.
Nov
19
Quality Assessment and Performance Improvement Program
Stay survey-ready! This virtual session covers QAPI standards, top deficiencies and updated CMS guidelines for all hospital types.
Dec
2
2026 Joint Commission Accreditation Update for Hospitals and Critical Access Hospitals — Four-part Virtual Series
Attend this program to learn about TJC's revised standards manual and survey process guide, so you can welcome surveyors with confidence!