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Quality Care & Patient Safety

Advancing Patient-Centered Hospital Performance

Exceptional patient care forms the cornerstone of successful hospital operations. MHA equips your administrative and clinical teams with targeted resources to enhance outcomes, minimize risks and elevate patient experiences.

Our comprehensive support spans from strengthening interdisciplinary care coordination to advancing behavioral health initiatives and emergency preparedness protocols. We partner with you to implement evidence-based practices that engage patients and families, reinforce safety protocols, and optimize care delivery across your communities.

Understand Your Community’s Health Needs

Enhance your quality initiatives and patient safety programs with data-driven insights about your patient population. Our comprehensive community health needs assessments and intervention frameworks address the unique health patterns and social determinants affecting the communities you serve.

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Committed to Safer, Smarter Health Care

Empowering Hospitals with Strategies, Education & Tools to Enhance Care Delivery 

Patient & Family Engagement

Discover strategies to enhance collaboration and strengthen communication between care teams, patients and families.

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Patient Safety

Improve patient outcomes with strategies for clinical quality, readmissions and care transitions support. 

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Behavioral Health Initiatives

Enhance behavioral health care with strategies for mental health treatment, trauma-informed care and substance recovery support.

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Care Coordination

Explore best practices for improving patient navigation, reducing readmissions and strengthening care continuity. 

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Preparedness & Emergency Response

Equip your hospital with the tools and guidance needed to navigate public health emergencies and effective emergency responses.  

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Process Improvement

Improve hospital operations by supporting smarter workflows, enhancing quality and driving continuous organizational improvement.

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Maternal-Child Health

Supporting Healthier Beginnings

MHA sponsors the Missouri Perinatal Quality Collaborative in association with the Missouri Department of Health and Senior Services. The PQC/Maternal-Child Learning and Action Network, a broad clinical and community network of maternal-child stakeholders, provides guidance and subject matter expertise to improving health and health care.

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Addressing Substance Use Disorder

Hospital-Led Solutions for Substance Use Challenges

MHA’s Substance Use Disorder programs equip your hospital with evidence-based strategies to tackle the growing challenge of substance disorders in Missouri communities. View our toolkits, staff training resources, and frameworks to strengthen your prevention efforts, enhance treatment protocols, and build sustainable recovery support systems. 

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STAY INFORMED MHA Newsroom

All News
2025 PFAC Compass Honor Application Period Now Open

July 9, 2025

2025 PFAC Compass Honor Application Period Now Open

MHA’s Statewide Patient and Family Advisory Council now is accepting applications for the fourth annual Compass Honor recognition. This award…
Read article: "2025 PFAC Compass Honor Application Period Now Open"
TJC Launches Transformative Approach to Health Care Accreditation

July 2, 2025

TJC Launches Transformative Approach to Health Care Accreditation

The Joint Commission on Monday launched Accreditation 360: The New Standard, a major overhaul of its health care accreditation process. The…
Read article: "TJC Launches Transformative Approach to Health Care Accreditation"
The Power of Patient and Family Advisory Councils

May 2, 2025

The Power of Patient and Family Advisory Councils

Staff Contact: Jessica StultzWhen it comes to ensuring that a hospital’s policies, procedures and daily operations are aligned with the needs and…
Read article: "The Power of Patient and Family Advisory Councils"
MHA Empowers Hospitals With Patient Safety Resources

March 31, 2025

MHA Empowers Hospitals With Patient Safety Resources

Staff Contact: Karie UntiedtAn American Hospital Association report shows that patient safety, patient experience, and workforce experience and…
Read article: "MHA Empowers Hospitals With Patient Safety Resources"

GET INVOLVED Events & Education

All Events
Sep 4

PFAC Office Hours: Engaging Leadership in PFACs

Engage leadership to empower PFACs! Join our expert panel to spark collaboration, share strategies and drive lasting impact.

View event: "PFAC Office Hours: Engaging Leadership in PFACs"
Sep 9

Credentialing: Navigating Risk and Readiness in the Provider Lifecycle: Five-part Virtual Series

Protect your organization and empower staff. This five-part series builds oversight skills to manage provider data and guide smart decisions.

View event: "Credentialing: Navigating Risk and Readiness in the Provider Lifecycle: Five-part Virtual Series"
Sep 16

Credentialing: Navigating Risk and Readiness in the Provider Lifecycle: Five-part Virtual Series

Protect your organization and empower staff. This five-part series builds oversight skills to manage provider data and guide smart decisions.

View event: "Credentialing: Navigating Risk and Readiness in the Provider Lifecycle: Five-part Virtual Series"
Sep 22

Infection Prevention and Antibiotic Stewardship

Stay CMS-compliant! Learn key infection control, antibiotic stewardship and top-cited deficiencies in this must-attend session.

View event: "Infection Prevention and Antibiotic Stewardship"
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