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Quality Care & Patient Safety

Advancing Patient-Centered Hospital Performance

Exceptional patient care forms the cornerstone of successful hospital operations. MHA equips your administrative and clinical teams with targeted resources to enhance outcomes, minimize risks and elevate patient experiences.

Our comprehensive support spans from strengthening interdisciplinary care coordination to advancing behavioral health initiatives and emergency preparedness protocols. We partner with you to implement evidence-based practices that engage patients and families, reinforce safety protocols, and optimize care delivery across your communities.

Understand Your Community’s Health Needs

Enhance your quality initiatives and patient safety programs with data-driven insights about your patient population. Our comprehensive community health needs assessments and intervention frameworks address the unique health patterns and social determinants affecting the communities you serve.

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Committed to Safer, Smarter Health Care

Empowering Hospitals with Strategies, Education & Tools to Enhance Care Delivery 

Patient & Family Engagement

Discover strategies to enhance collaboration and strengthen communication between care teams, patients and families.

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Patient Safety

Improve patient outcomes with strategies for clinical quality, readmissions and care transitions support. 

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Behavioral Health Initiatives

Enhance behavioral health care with strategies for mental health treatment, trauma-informed care and substance recovery support.

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Care Coordination

Explore best practices for improving patient navigation, reducing readmissions and strengthening care continuity. 

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Preparedness & Emergency Response

Equip your hospital with the tools and guidance needed to navigate public health emergencies and effective emergency responses.  

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Process Improvement

Improve hospital operations by supporting smarter workflows, enhancing quality and driving continuous organizational improvement.

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Maternal-Child Health

Supporting Healthier Beginnings

MHA sponsors the Missouri Perinatal Quality Collaborative in association with the Missouri Department of Health and Senior Services. The PQC/Maternal-Child Learning and Action Network, a broad clinical and community network of maternal-child stakeholders, provides guidance and subject matter expertise to improving health and health care.

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Addressing Substance Use Disorder

Hospital-Led Solutions for Substance Use Challenges

MHA’s Substance Use Disorder programs equip your hospital with evidence-based strategies to tackle the growing challenge of substance disorders in Missouri communities. View our toolkits, staff training resources, and frameworks to strengthen your prevention efforts, enhance treatment protocols, and build sustainable recovery support systems. 

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STAY INFORMED MHA Newsroom

All News
a mid adult female doctor chats to a senior patient on the hospital ward , in the background a young female nurse wearing a hijab is tending to apparatus rack.

April 1, 2026

ECRI Report Lists Top 10 Patient Safety Concerns In 2026

The Emergency Care Research Institute and the Institute for Safe Medication Practices released the “Top 10 Patient Safety Concerns for 2026” report,…
Read article: "ECRI Report Lists Top 10 Patient Safety Concerns In 2026"
Hospital Ward: Friendly Head Nurse Talks with Elderly Patient Resting in Bed. Physician Uses Tablet Computer, Does Checkup, Ask Health Care Questions. Old Man Fully Recovering after Successful Surgery

March 27, 2026

CDC Schedules Training For Patient Safety Structural Measure Updates

The Centers for Disease Control and Prevention will host a presentation on the Patient Safety Structural Measure updates from 11:15 a.m. to noon…
Read article: "CDC Schedules Training For Patient Safety Structural Measure Updates"
Couple of Surgeons Washing Hands Before Operating. Hospital Concept.

March 24, 2026

CDC’s Project Firstline Offers Micro-learn Trainings For EVS Teams

Environmental services staff plays a crucial role in maintaining clean and safe health care environments. Because EVS workers are the first line of…
Read article: "CDC’s Project Firstline Offers Micro-learn Trainings For EVS Teams"
Visit in the internist or primary care physician for health check up, treatment, diagnosis and prevention of disease progression in order to maintain good health.

March 18, 2026

MHA Releases 2026 Quality Reporting Guide To Help Hospitals Navigate Requirements

The Missouri Hospital Association’s “2026 Quality Reporting Guide” provides a road map for hospitals to understand and meet the requirements of…
Read article: "MHA Releases 2026 Quality Reporting Guide To Help Hospitals Navigate Requirements"

GET INVOLVED Events & Education

All Events
Apr 8

Bothwell Regional Health Center - Nurse Residency Program

Megan Elwood, Bothwell Regional Health Center's nurse residency coordinator, will highlight outcomes of the hospital's nurse residency program and…

View event: "Bothwell Regional Health Center - Nurse Residency Program"
Apr 14

Quality Directors Academy

This six-part academy is designed for individuals new to hospital-based quality director or quality department roles.

View event: "Quality Directors Academy"
Apr 21

Quality Directors Academy

This six-part academy is designed for individuals new to hospital-based quality director or quality department roles.

View event: "Quality Directors Academy"
Apr 28

Quality Directors Academy

This six-part academy is designed for individuals new to hospital-based quality director or quality department roles.

View event: "Quality Directors Academy"
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