Skip to Main Content

Process Improvement

MHA staff member Jessica Stultz

Contact an Expert

Jessica Stultz

Director of Clinical Quality

Continuous process improvement in health care is necessary to evolve and grow for staff, patients and communities. MHA offers several resources to help hospitals improve.

High Reliability Organization Toolkit

Embark on a mission to commit to zero harm and realize true, purposeful work in health care

Learn More

Lean Six Sigma

Performance improvement methodology that relies on collaborative team effort to improve performance by removing waste and reducing variation

Learn More

TeamSTEPPS

Teamwork system that offers a powerful solution to improving collaboration and communication within your institution

Learn More

Stay Informed MHA Newsroom

All News
Missouri Health Leaders Commend State’s Top 10 Award To Transform Rural Care

December 30, 2025

Missouri Health Leaders Commend State’s Top 10 Award To Transform Rural Care

Leaders of three of Missouri’s health care associations congratulate Gov. Mike Kehoe and his administration on securing a $216 million initial…
Read article: "Missouri Health Leaders Commend State’s Top 10 Award To Transform Rural Care"
A courageous young mixed race woman recovering from cancer walks arm in arm with her senior mother. They are enjoying the outdoors and time together. They are walking down a rural road at sunset.

December 29, 2025

MHA Applauds Missouri’s $216 Million Rural Health Transformation Program Award

Missouri’s hospitals and the patients they serve will benefit from a $216 million initial award through the federal Rural Health Transformation…
Read article: "MHA Applauds Missouri’s $216 Million Rural Health Transformation Program Award"
MHA Holiday Schedule Announced, Support Remains Available

December 22, 2025

MHA Holiday Schedule Announced, Support Remains Available

In addition to Christmas (Dec. 25) and New Year’s Day (Jan. 1), the Missouri Hospital Association and affiliate offices will be closed Dec. 26, Dec.…
Read article: "MHA Holiday Schedule Announced, Support Remains Available"
Analyst Employee Working On Spreadsheet Using Desktop Computer

December 22, 2025

CMS Releases Transparency In Coverage Proposed Rule

The Centers for Medicare & Medicaid Services released a proposed rule that would change payer price transparency regulations to improve the…
Read article: "CMS Releases Transparency In Coverage Proposed Rule"

Get Involved Events & Education

All Events
Jan 5

Clinical Faculty Academy

Train the next generation of nurses! This two-day academy equips RNs to succeed as clinical instructors with key skills, support and CNE hours.

View event: "Clinical Faculty Academy"
Jan 8

Clinical Faculty Academy

Train the next generation of nurses! This two-day academy equips RNs to succeed as clinical instructors with key skills, support and CNE hours.

View event: "Clinical Faculty Academy"
Jan 26

HIDI Office Hours

Connect with HIDI experts during open office hours — get personalized help with tools, data submission and more.

View event: "HIDI Office Hours"
Jan 27

HIDI Focus Session: Hospital Performance Insights: Financial Data Capture

Maximize your hospital’s financial data. Learn strategies to boost accuracy, streamline reporting and turn insights into smarter decisions.

View event: "HIDI Focus Session: Hospital Performance Insights: Financial Data Capture"
Back to Top

Invest in People Behind Quality Care

A skilled, supported workforce is critical to hospital performance and patient outcomes. Learn more about how career development, training and strategic workforce planning can strengthen your organization.

  1. View Workforce Resources