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Process Improvement

MHA staff member Jessica Stultz

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Jessica Stultz

Director of Clinical Quality

Continuous process improvement in health care is necessary to evolve and grow for staff, patients and communities. MHA offers several resources to help hospitals improve.

High Reliability Organization Toolkit

Embark on a mission to commit to zero harm and realize true, purposeful work in health care

Learn More

Lean Six Sigma

Performance improvement methodology that relies on collaborative team effort to improve performance by removing waste and reducing variation

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TeamSTEPPS

Teamwork system that offers a powerful solution to improving collaboration and communication within your institution

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Stay Informed MHA Newsroom

All News
A young girl, with a ponytail, looks out of her bedroom window as the sun is setting. The view through the window is blurry but shows a residential area.

April 1, 2026

DMH Opens Portal To Submit Developmental Disabilities, Behavioral Health Boarding Payments

The Missouri Department of Mental Health’s Division of Behavioral Health and Division of Developmental Disabilities opened a portal for hospitals…
Read article: "DMH Opens Portal To Submit Developmental Disabilities, Behavioral Health Boarding Payments"
a mid adult female doctor chats to a senior patient on the hospital ward , in the background a young female nurse wearing a hijab is tending to apparatus rack.

April 1, 2026

ECRI Report Lists Top 10 Patient Safety Concerns In 2026

The Emergency Care Research Institute and the Institute for Safe Medication Practices released the “Top 10 Patient Safety Concerns for 2026” report,…
Read article: "ECRI Report Lists Top 10 Patient Safety Concerns In 2026"
Val Huhn To Serve On Federal Healthcare Advisory Committee

March 27, 2026

Val Huhn To Serve On Federal Healthcare Advisory Committee

The U.S. Department of Health and Human Services and Centers for Medicare & Medicaid Services announced on March 26 the members of the Healthcare…
Read article: "Val Huhn To Serve On Federal Healthcare Advisory Committee"
Hospital Ward: Friendly Head Nurse Talks with Elderly Patient Resting in Bed. Physician Uses Tablet Computer, Does Checkup, Ask Health Care Questions. Old Man Fully Recovering after Successful Surgery

March 27, 2026

CDC Schedules Training For Patient Safety Structural Measure Updates

The Centers for Disease Control and Prevention will host a presentation on the Patient Safety Structural Measure updates from 11:15 a.m. to noon…
Read article: "CDC Schedules Training For Patient Safety Structural Measure Updates"

Get Involved Events & Education

All Events
Apr 7

Hospital Preparedness Academy 2026 – Nine-part Virtual Series

Join the Hospital Preparedness Academy for nine interactive sessions packed with practical strategies, regulatory insights, and collaborative…

View event: "Hospital Preparedness Academy 2026 – Nine-part Virtual Series"
Apr 8

Bothwell Regional Health Center - Nurse Residency Program

Megan Elwood, Bothwell Regional Health Center's nurse residency coordinator, will highlight outcomes of the hospital's nurse residency program and…

View event: "Bothwell Regional Health Center - Nurse Residency Program"
Apr 9

Introduction to Copilot and AI

Microsoft 365 Copilot unlocks new levels of productivity and creativity while helping you confidently navigate the ethical and security principles…

View event: "Introduction to Copilot and AI"
Apr 10

23rd Annual Health Care Leadership Series

Step into leadership with confidence! Gain skills, tools and a strong network to lead change in today’s evolving health care landscape.

View event: "23rd Annual Health Care Leadership Series"
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Invest in People Behind Quality Care

A skilled, supported workforce is critical to hospital performance and patient outcomes. Learn more about how career development, training and strategic workforce planning can strengthen your organization.

  1. View Workforce Resources