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Process Improvement

MHA staff member Jessica Stultz

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Jessica Stultz

Director of Clinical Quality

Continuous process improvement in health care is necessary to evolve and grow for staff, patients and communities. MHA offers several resources to help hospitals improve.

High Reliability Organization Toolkit

Embark on a mission to commit to zero harm and realize true, purposeful work in health care

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Lean Six Sigma

Performance improvement methodology that relies on collaborative team effort to improve performance by removing waste and reducing variation

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TeamSTEPPS

Teamwork system that offers a powerful solution to improving collaboration and communication within your institution

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Invest in People Behind Quality Care

A skilled, supported workforce is critical to hospital performance and patient outcomes. Learn more about how career development, training and strategic workforce planning can strengthen your organization.

  1. View Workforce Resources