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Process Improvement

MHA staff member Jessica Stultz

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Jessica Stultz

Director of Clinical Quality

Continuous process improvement in health care is necessary to evolve and grow for staff, patients and communities. MHA offers several resources to help hospitals improve.

High Reliability Organization Toolkit

Embark on a mission to commit to zero harm and realize true, purposeful work in health care

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Lean Six Sigma

Performance improvement methodology that relies on collaborative team effort to improve performance by removing waste and reducing variation

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TeamSTEPPS

Teamwork system that offers a powerful solution to improving collaboration and communication within your institution

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Stay Informed MHA Newsroom

All News
Staff Spotlight: Chris Conn Celebrates 20 Years With HIDI

November 14, 2025

Staff Spotlight: Chris Conn Celebrates 20 Years With HIDI

Congratulations to Chris Conn, information services junior analyst, on 20 years of service to HIDI!Chris is one of the Hospital Industry Data…
Read article: "Staff Spotlight: Chris Conn Celebrates 20 Years With HIDI"
nurse shows other trainees how to use the IV drip

November 14, 2025

MHA, Partners To Host 2026 Virtual Health Care Career Day

Registration is now open for the fifth annual virtual Health Care Career Day scheduled for Friday, Feb. 27, 2026.This statewide, virtual event will…
Read article: "MHA, Partners To Host 2026 Virtual Health Care Career Day"
On the Move: Hospital Leadership Changes for November 2025

November 13, 2025

On the Move: Hospital Leadership Changes for November 2025

Check out these leadership changes from hospitals around the state for the month of November 2025:Maryland Heights Center For Behavioral Health Names…
Read article: "On the Move: Hospital Leadership Changes for November 2025"
MHA Members Elect Chair-Elect, Board Approves 2026 Officers

November 12, 2025

MHA Members Elect Chair-Elect, Board Approves 2026 Officers

The Missouri Hospital Association Board of Trustees approved Stephen L. Reintjes Sr., M.D., president and CEO of NKC Health in North Kansas City,…
Read article: "MHA Members Elect Chair-Elect, Board Approves 2026 Officers"

Get Involved Events & Education

All Events
Nov 17

HIDI Office Hours

Connect with HIDI experts during open office hours — get personalized help with tools, data submission and more.

View event: "HIDI Office Hours"
Nov 18

Emerging Health Care Leaders

Empower emerging leaders with the skills, confidence and insight to lead effectively — today and into the future.

View event: "Emerging Health Care Leaders"
Nov 18

HIDI Focus Session: HIDI Hospital Acquired Conditions Dashboard

See how your hospital can view data related to hospitalization and drill down to specific conditions, patients and time frames.

View event: "HIDI Focus Session: HIDI Hospital Acquired Conditions Dashboard"
Nov 19

Quality Assessment and Performance Improvement Program

Stay survey-ready! This virtual session covers QAPI standards, top deficiencies and updated CMS guidelines for all hospital types.

View event: "Quality Assessment and Performance Improvement Program"
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Invest in People Behind Quality Care

A skilled, supported workforce is critical to hospital performance and patient outcomes. Learn more about how career development, training and strategic workforce planning can strengthen your organization.

  1. View Workforce Resources