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Process Improvement

MHA staff member Jessica Stultz

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Jessica Stultz

Director of Clinical Quality

Continuous process improvement in health care is necessary to evolve and grow for staff, patients and communities. MHA offers several resources to help hospitals improve.

High Reliability Organization Toolkit

Embark on a mission to commit to zero harm and realize true, purposeful work in health care

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Lean Six Sigma

Performance improvement methodology that relies on collaborative team effort to improve performance by removing waste and reducing variation

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TeamSTEPPS

Teamwork system that offers a powerful solution to improving collaboration and communication within your institution

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Stay Informed MHA Newsroom

All News
Hospital Leaders Share Insights For Exceeding HEALTHPAC Contribution Goals

August 15, 2025

Hospital Leaders Share Insights For Exceeding HEALTHPAC Contribution Goals

Leading your organization's participation in HEALTHPAC — the Missouri Hospital Association’s state-level political action committee — can be…
Read article: "Hospital Leaders Share Insights For Exceeding HEALTHPAC Contribution Goals"
MHA’s 103rd Annual Convention To Focus On 'People: The Point Of Care'

August 13, 2025

MHA’s 103rd Annual Convention To Focus On 'People: The Point Of Care'

From the patients and communities that hospitals serve to the employees who make care possible, the mission of health care is always…
Read article: "MHA’s 103rd Annual Convention To Focus On 'People: The Point Of Care'"
Online travel booking. Teleworking. Online shopping and e-commerce.

August 13, 2025

MO HealthNet Releases Nursing Home Reimbursement Training

The Missouri Department of Social Services Family Support Division, the Missouri Department of Health and Senior Services Central Office Medical…
Read article: "MO HealthNet Releases Nursing Home Reimbursement Training"
Medium shot of three firefighters discussing a digital map in the fire department

August 11, 2025

Resources Available For National Emergency Management Awareness Month

August is National Emergency Management Awareness Month, a new initiative launched by the International Association of Emergency Managers to…
Read article: "Resources Available For National Emergency Management Awareness Month"

Get Involved Events & Education

All Events
Aug 25

HIDI Office Hours

Connect with HIDI experts during open office hours — get personalized help with tools, data submission and more.

View event: "HIDI Office Hours"
Aug 26

HIDI Focus Session: HIDI Point of Care Alerting and Portal

Get real-time patient insights from first encounter to discharge. Our ADT solution boosts care, coordination and compliance across hospitals.

View event: "HIDI Focus Session: HIDI Point of Care Alerting and Portal"
Sep 4

PFAC Office Hours: Engaging Leadership in PFACs

Engage leadership to empower PFACs! Join our expert panel to spark collaboration, share strategies and drive lasting impact.

View event: "PFAC Office Hours: Engaging Leadership in PFACs"
Sep 9

Credentialing: Navigating Risk and Readiness in the Provider Lifecycle: Five-part Virtual Series

Protect your organization and empower staff. This five-part series builds oversight skills to manage provider data and guide smart decisions.

View event: "Credentialing: Navigating Risk and Readiness in the Provider Lifecycle: Five-part Virtual Series"
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Invest in People Behind Quality Care

A skilled, supported workforce is critical to hospital performance and patient outcomes. Learn more about how career development, training and strategic workforce planning can strengthen your organization.

  1. View Workforce Resources