Engaging Patients In Care Coordination (EPICC)
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About
EPICC is a community and hospital bridge program that increases access to treatment for substance use. Our mission is to provide 24/7 referral and linkage services for patients in targeted regions who self-referral or present to hospitals for an overdose or substance use crisis due to opioid, stimulant, or alcohol use to establish immediate connections to recovery support services, substance use treatment and medication-assisted services. The program is funded through the Missouri Department of Mental Health's Opioid State Overdose Response Program (SOR) and by General Revenue Funds.
EPICC programming is implemented using screening, brief intervention and referral to treatment (SBIRT) model of care coordination.

EPICC Recovery Coach Services
Address Barriers
Recovery Coaches are equipped to assist with obtaining temporary housing, job necessities like an identification card, transportation to appointments, and basic life needs such as clothing and food.
Connection to Treatment
Recovery Coaches help locate resources for harm reduction, withdrawal management, local or online support groups, and assist individuals in creating a recovery plan.
Journey Through Recovery
Recovery Coaches assist peers through their recovery journey by providing direct support and advocacy. They support any positive change by helping peers build community support for ongoing recovery and work on life goals unrelated to use, such as relationships, work, housing, education and self-care.
Overdose Education & Naloxone, or Other FDA-approved Overdose Reversal Medication
Recovery Coaches provide overdose education and naloxone or other FDA-approved opioid antagonists.
Background
EPICC was launched in 2016 by the Behavioral Health Network of Greater St. Louis (Eastern Region) and then expanded via the Missouri Hospital Association in 2019 to include the Central, Southwest and Western with two recent additions to include South Central and Southeast Region. Statewide EPICC Recovery Coaches have responded to over 29,000+ referrals since inception.

EPICC Referral Criteria
- Western Region — 816-412-9417
Ages 18+ and at risk for overdose or a substance use crisis related to alcohol, opioids or stimulants. - Southeast Region — 1-888-651-3665
Ages 18+ and at risk for overdose or a substance use crisis related to opioids or stimulants. - Eastern Region — 314-819-4275
Ages 14+ and at risk for overdose or opioid use only. - South Central Region
Ages 18+ and at risk for overdose or a substance use crisis related to opioids or stimulants.
Send encrypted electronic referrals to: epicreferral@centralozarks.org - Southwest Region — 417-761-5555
Ages 18+ and at risk for overdose or a substance use crisis related to alcohol, opioids or stimulants. - Central Region — 417-761-5553
Ages 16+ and at risk for overdose or a substance use crisis related to alcohol, opioids or stimulants.
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