Healing Happens Here
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Kendra Hanauer
Vice President of Enterprise Communications
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- 573-893-3700| ext. 1310
MHA supports hospitals’ work to convey appropriate and expected behavior in care settings by providing Healing Happens Here patient-facing digital and print resources. This year, we’re launching a broader public awareness campaign – Help Us Help You – illuminating how aggression impacts the care team and reminding us that we all play a part in keeping the hospital environment safe for healing.
Healing Happens Here Resources
Updated Signage Coming Soon
MHA is updating its Healing Happens Here resources to include signage that complies with statutory requirements taking effect Friday, Aug. 28. Updated resources will be available on this page before the requirements take effect.
MHA supports Missouri hospitals’ efforts to share expectations for patient and visitor conduct in care environments.
Healing Happens Here resources are designed to reinforce the shared role of safe care and safe environments for patients, visitors and the hospital team members who serve them. They include a variety of digital and printable resources — available in both English and Spanish — and can be co-branded for use throughout the hospital or clinic. To co-brand the PDFs, download the file, and view in Adobe Acrobat (not in browser). Click in the bottom right corner to launch an image browsing window to select your desired logo for placement.
Healing Happens Here resources have been crafted to avoid misinterpretation that could deter patients from seeking needed care in hospitals’ emergency departments. Additional guidance about hospitals’ responsibilities under the Emergency Medical Treatment and Active Labor Act is available.
Healing Happens Here Resources
Sample Social Post
We know it can be stressful visiting the hospital. Let our staff know what we can do to better your experience.
Our staff is here to provide the best medical care to you and your loved ones with kindness and respect in a healing environment. Healing happens at [hospital name].
Healing happens at [hospital name]. Let us know how we can make your experience better.
Safety for our patients and staff is a top priority at [hospital name].