Conference Theme | Every Play Counts: Be Part of the Team
Thursday, April 30
7:30 a.m. – Registration
8:30 a.m. – Welcome
8:45 a.m. – Microsoft Copilot and Modern Productivity
Each day, executive assistants juggle an extraordinary volume of responsibilities from managing documents to tracking high‑priority tasks, while gathering information from every corner of the organization. This session explores how Microsoft 365 Copilot, automation and artificial intelligence can streamline those demands, reduce manual effort and free you to focus on the strategic work that matters most.
Objectives:
- use Microsoft 365 Copilot to summarize, draft, analyze and synthesize information
- connect information across tools to reduce manual follow-up, duplication and switching context
Neil Malek
President
Knack Training
Orlando, Fla.
10 a.m. – Networking Break
10:15 a.m. - Microsoft Copilot and Modern Productivity (Continued)
11:30 a.m. – Lunch (Provided)
Introduce new members and welcome first-time attendees
12:15 p.m. – What’s on Your Mind?
Discuss freely and ask questions with fellow colleagues during a roundtable discussion.
1:15 p.m. – Work Smarter, Not Harder in Microsoft 365
Microsoft 365 includes a variety of interconnected tools that, when used intentionally, can dramatically enhance productivity. This session uncovers practical best practices, smart integrations and time‑saving features you may not even know are available. You’ll walk away with new ways to simplify workflows and automate routine tasks.
Objectives:
- optimize daily workflows by applying best practices and lesser-known features across Microsoft 365 applications
- leverage automation, templates and integrations to save time and improve effectiveness
Neil Malek
President
Knack Training
Orlando, Fla.
3:15 p.m. – Networking Break
3:30 p.m. – Master Your Mindset: Reframing Challenges Into Opportunities
This session includes hands-on training built for executive assistants who operate in constant change, especially last-minute calendar shifts, and staffing or executive conflict. Participants learn a simple, repeatable method to stay calm, clear and confident under pressure using the aligned framework: Regulate → Reframe → Respond. First, we’ll practice a fast 60-second reset to reduce stress in real time. Next, we’ll apply proven reframing prompts to shift from reactive thinking to strategic clarity. Finally, we’ll use a Control/Influence/Accept tool to prioritize action, reduce feelings of being overwhelmed and move forward with confidence.
The session is anchored in TJ Sweet’s core themes of gratitude, purpose and connection that help participants regain perspective, focus on what matters most, and strengthen trust through calm, clear communication. Attendees leave with practical resources: a one-page toolkit, tailored scenario exercises and a seven-day implementation plan to reinforce habits after the event. The impact is immediate and lasting: improved adaptability, stronger communication during conflict, better decision-making under pressure and tools that can be used daily to elevate performance and well-being in your role.
TJ Sweet
Founder and CEO
TJ Sweet Enterprises
Ballwin, Mo.
5 p.m. – Adjournment
5:30 p.m. – District Meetings
6:15 p.m. – Networking Social
Casual dress (wear your favorite team attire)
Take this opportunity to renew friendships and welcome new members or those attending for the first time. This social is sure to set the tone for a conference that is both informative and educational.
7 p.m. – Networking Dinner – Ticket Required
Buffet dinner
Friday, May 1
7:15 a.m. – Breakfast (Provided)
8 a.m. – Annual Business Meeting
8:45 a.m. – MHA Update
Jon Doolittle, president and CEO of the Missouri Hospital Association, will present an overview of the association’s priorities and describe the challenges hospitals face in a continuously evolving health care environment.
Jon D. Doolittle
President and CEO
Missouri Hospital Association
Jefferson City, Mo.
9:45 a.m. – Networking Break and Hotel Check-out
10:15 a.m. – Master Your Mindset: Reframing Challenges Into Opportunities (Continued)
Every breakthrough begins with a shift in mindset. TJ Sweet empowers audiences to see challenges as catalysts for growth, not barriers to success. Combining neuroscience, storytelling and practical techniques, this keynote helps professionals manage stress, embrace change and cultivate a mindset that drives clarity, confidence and results.
Objectives:
- understand how the brain processes challenge and how to reframe adversity into opportunity
- learn practical tools to stay focused, adaptable and resilient amidst uncertainty
- build a mindset that fosters continuous growth, innovation and personal empowerment
TJ Sweet
Founder and CEO
TJ Sweet Enterprises
Ballwin, Mo.
12:30 p.m. – Adjournment
