Tuesdays from 9 to 10 a.m., except for Session 1, which will be from 9 to 10:30 a.m.
Session 1
Tuesday, Feb. 10 (9-10:30 a.m.)
Preparedness Fundamentals: Regulations and Understanding Risks as the Foundation to Your Program
Session Overview
This foundational session introduces participants to the key elements of hospital emergency preparedness. The course explores the regulatory framework that governs emergency management in health care settings, including both federal and state mandates. Special attention is given to the CMS Emergency Preparedness Rule and its impact on hospital policies and procedures. Participants also will gain insight into the essential components of a comprehensive emergency preparedness program, equipping them with the knowledge to support compliance and resilience in their organizations.
Session Objectives
- identify key federal and state regulations that influence hospital emergency preparedness programs
- describe the core components of a hospital emergency preparedness program
Robert A. Loseman, MSML, CHEP
Vice President of Safety and Preparedness
Missouri Hospital Association
Jefferson City, Mo.
Kara Amann, MPA, CHEP
Director of Hospital Preparedness Programs
Missouri Hospital Association
Jefferson City, Mo.
Carolyn Wells, MSN, R.N. CEN, CHEP
Trauma and Emergency Preparedness Manager
Liberty Hospital
Liberty, Mo.
Session 2
Tuesday, Feb. 17
Emergency Operations Plan: Building a Framework
Session Overview
This session provides participants with a comprehensive understanding of the Emergency Operations Plan and its role within a hospital’s emergency management program. Emphasis will be placed on the development of policies and procedures based on risk assessments, the importance of documentation and the integration of core response elements. Participants will explore how the EOP supports an all-hazards approach and ensures operational continuity during emergencies.
Session Objectives
- describe the purpose and structure of an EOP in the hospital setting
- identify the core elements and critical areas addressed in the EOP
- understand the importance of documentation in maintaining an effective emergency response
Robert A. Loseman, MSML, CHEP
Vice President of Safety and Preparedness
Missouri Hospital Association
Jefferson City, Mo.
Keri Barclay, R.N., CHEP
Manager of Clinical Preparedness
Missouri Hospital Association
Jefferson City, Mo.
Session 3
Tuesday, Feb. 24
Developing a Hospital Emergency Communications Plan
Session Overview
Effective communication is a cornerstone of hospital emergency preparedness. This session explores the development and maintenance of a hospital communications plan, emphasizing its role in coordinating response efforts, maintaining situational awareness and ensuring accurate information flow during emergencies. Participants will learn what should be included in the plan, how to tailor it to their facility’s needs, and strategies for keeping it current and actionable.
Session Objectives
- identify the essential components of a hospital emergency communications plan
- understand the role of internal and external communications during emergency response
- develop strategies for maintaining and testing the communications plan to ensure effectiveness
Wendy Squires, MPA
Emergency Management Specialist
Phelps Health
Rolla, Mo.
Robert A. Loseman, MSML, CHEP
Vice President of Safety and Preparedness
Missouri Hospital Association
Jefferson City, Mo.
Session 4
Tuesday, March 3
Technology Tools and Systems for Emergency Communication and Coordination
Session Overview
Effective communication is a critical component of hospital emergency preparedness. This session introduces participants to a range of technology tools and systems that support emergency coordination before, during and after a crisis. Participants will explore platforms used across Missouri and nationally for emergency communications, data management and operational coordination. Emphasis will be placed on the importance of timely, accurate message delivery and how digital tools enhance decision-making, streamline response efforts and enable real-time collaboration across departments and agencies.
Session Objectives
- identify key radio systems and technology platforms used for emergency coordination in health care settings
- understand how technology supports communication, situational awareness and coordination during emergencies
- apply strategies for integrating and maintaining technology tools within the hospital
Carissa Van Hunnik, CHEP
Manager of Emergency Preparedness
Missouri Hospital Association
Jefferson City, Mo.
Daytona Brown, Paramedic, NRP, CHEP
Emergency Operations Coordinator
Madison Medical Center
Fredericktown, Mo.
Session 5
Tuesday, March 10
Continuity of Operations: Sustaining Essential Services During and After Emergencies
Session Overview
Emergencies don’t end when the immediate threat is over. Hospitals must be prepared to maintain critical operations during disruptions and recover effectively afterward. This session focuses on the development and implementation of Continuity of Operations plans, which ensure that essential health care services continue during and after emergencies. Participants will learn how COOP differs from the Emergency Operations Plan, how to identify essential functions, and how to plan for phased restoration and long-term recovery.
Session Objectives
- define the purpose of a COOP plan and distinguish it from an EOP
- identify essential hospital functions and resources required to sustain operations during a disruption
- develop strategies for restoration of services post-event
Andrew Blevins, M.A., CHEP, CHSP
Business Continuity and Emergency Preparedness Planner
St. Luke’s Hospital
Chesterfield, Mo.
Keri Barclay, R.N., CHEP
Manager of Clinical Preparedness
Missouri Hospital Association
Jefferson City, Mo.
Session 6
Tuesday, March 17
Infrastructure Resilience in Hospital Emergency Management: Systems, Standards and Sustainability
Session Overview
This session provides a comprehensive look at the physical infrastructure systems that underpin hospital operations and their critical role in emergency preparedness. Participants will explore how infrastructure interdependencies affect clinical and operational continuity, review key regulatory requirements including 96-hour sustainability and life safety codes, and examine core systems such as power, water, HVAC and medical gas. The session emphasizes planning for utility failures and integrating infrastructure considerations into emergency management programs.
Session Objectives
- understand the essential components of the physical infrastructure in the context of hospital emergency management programs
- identify and assess critical infrastructure components such as power systems, water management, HVAC, medical gas and structural integrity
- understand the concept of 96-hour sustainability, life safety and other regulatory requirements and their application in health care facility planning
Kara Amann, MPA, CHEP
Director of Hospital Preparedness Programs
Missouri Hospital Association
Jefferson City, Mo.
Robert A. Loseman, MSML, CHEP
Vice President of Safety and Preparedness
Missouri Hospital Association
Jefferson City, Mo.
Session 7
Tuesday, March 24
Clinical Preparedness: Special Considerations and Threats
Session Overview
A strong hospital emergency management program requires an understanding of your patient population and the clinical roles to meet their unique needs during a crisis. This session focuses on the clinical aspects of emergency preparedness. Participants will explore response techniques for mass casualty incidents, surge events and specialty scenarios such as burn care, decontamination and infectious disease management. The session also addresses emerging threats, vulnerable populations and integrating clinical leadership into planning, training and response.
Session Objectives
- understand the clinical aspects and roles in hospital emergency response
- integrate clinical considerations into emergency planning, training and response strategies
- recognize and prepare for specialty clinical scenarios and the needs of vulnerable patient populations
Keri Barclay, R.N., CHEP
Manager of Clinical Preparedness
Missouri Hospital Association
Jefferson City, Mo.
Daytona Brown, Paramedic, NRP, CHEP
Emergency Operations Coordinator
Madison Medical Center
Fredericktown, Mo.
Session 8
Tuesday, March 31
Collaborating With Community Partners and Taking Care of Your Responders
Session Overview
Effective emergency response requires strong partnerships and resilient personnel. This session explores how hospitals can build and sustain collaborative relationships with public health agencies, emergency management, first responders and other community stakeholders. Participants will learn the value of pre-established relationships and how to leverage them for preparedness, response and recovery. The session also emphasizes the importance of responder wellness, including psychological first aid, peer support programs and policies that promote safety and recovery for health care workers during and after emergencies.
Session Objectives
- identify key internal and external partners essential to hospital emergency preparedness and response
- develop strategies for building and maintaining collaborative relationships with community stakeholders, including the importance of health care coalitions
- implement approaches to support responder wellness and resilience during and after emergencies
Kara Amann, MPA, CHEP
Director of Hospital Preparedness Programs
Missouri Hospital Association
Jefferson City, Mo.
Robert A. Loseman, MSML, CHEP
Vice President of Safety and Preparedness
Missouri Hospital Association
Jefferson City, Mo.
Session 9
Tuesday, April 7
Emerging Threats in Hospital Preparedness
Session Overview
As the threat landscape evolves, hospitals must expand their preparedness strategies to address emerging risks that can disrupt operations and compromise patient safety. This session explores the expanding threat landscape, including cybersecurity incidents, supply chain disruptions and emerging hazards like climate change and artificial intelligence risks, and their implications for health care operations. Participants will learn how to assess and integrate these threats into planning frameworks, coordinate across departments and stay informed to ensure resilient and adaptive preparedness strategies.
Session Objectives
- describe the expanding threat landscape and its implications for hospital emergency preparedness
- integrate emerging threats into hospital emergency management programs
- establish processes for staying informed about evolving threats and updating preparedness strategies accordingly
Robert A. Loseman, MSML, CHEP
Vice President of Safety and Preparedness
Missouri Hospital Association
Jefferson City, Mo.
Kara Amann, MPA, CHEP
Director of Hospital Preparedness Programs
Missouri Hospital Association
Jefferson City, Mo.
Keri Barclay, R.N., CHEP
Manager of Clinical Preparedness
Missouri Hospital Association
Jefferson City, Mo.