2025 Lean Six Sigma Project Summary Reports

General Information

1. AgendaToggle Panel

   1 p.m. — Welcome

   1:05 p.m. — Introductions – A3 Healthcare Solutions Lean Six Sigma

   • Erin Zeringue, President of A3 Solutions
   • Phoebe Kantrow, Lean Six Sigma Black Belt

   1:15 p.m. — Carroll County Memorial Hospital – Discharges and Improved Medication Scanning 

   • Shelley Norman, Director of Inpatient Nursing Services
   • Devin Barnett, Quality Coordinator

   1:23 p.m. — Center for Behavioral Health – Fall Risk Interventions 

   • Stacy Wilson, Administrator/Director of Nursing
   • Danielle Wilding, Quality Assurance Manager

   1:31 p.m. — Christian Hospital/BJC – Time of Discharge Medication/Reconciliation 

   • Karen Scott, Pharmacy Manager
   • Jackie Harris, Clinical Supervisor/Pharmacy Specialist

   1:39 p.m. — Freeman Health System – Medication Returns and Storage 

   • Lenna Hanna, Assistant Director/Medical R.N.
   • Tyler Koepsel, Pharmacist/IT Specialist

   1:47 p.m. — Mosaic Life Care – Medication Reconciliation 

   • Jessica Gage, Quality Improvement Consultant
   • Jodi Griffin, Quality Improvement Coordinator

   1:55 p.m. — SSM Health St. Louis – Multi-Dose Medication Reconciliation 

   • Erin Rakey, Manager of Respiratory Care Services
   • Jamie Rakey, Bone Marrow/Transplant Nurse Manager

   2:03 p.m. — Phelps Health – Standardize Handoff in High-Risk Medications 

   • Brandi Kozemski, LEAN Specialist
   • Aubrey Ruffin, Cardiac Cath Lab Nurse Reviewer

   2:11 p.m. — Saint Francis Medical Center – Time-Critical Medication Administration 

   • Whitney Sheppard, Quality Program Coordinator
   • Christina Dunning, Performance Improvement Manager

   2:19 p.m. — Saint Luke’s East Hospital – Nutrition Education in NICU Discharges 

   • Christen Shelton, Director of Surgical Services and Women's and Children's Services
   • Quiana Miller, Neonatal Intensive Care Unit Manager      

   2:27 p.m. — SSM Health Cardinal Glennon Children’s Hospital – Neo/Peds Transport Team Handoff for Line, Drain and Airways 

   • Annie Sandman, Transport Team Manager
   • Brandie Tieken, Emergency Services Director

   2:35 p.m. — St. Joseph Medical Center – Medication Reconciliation 

   • Lorie Herrman, Chief Nursing Officer
   • Courtney Maher, Director of Critical Care Services

   2:43 p.m. — The Rehabilitation Institute of St. Louis – Medication Information Gathering/Administration

   • Angela Valleck, Area Director of Quality and Risk Management
   • Laura Fulton, Quality Coordinator

   2:51 p.m. — Conclusion – Applications for 2026 LSS Cohort open in November 2025

   • Erin Zeringue, President of A3 Solutions
   • Jessica Stultz, MHA Director of Clinical Quality

    

2. Instructional MaterialsToggle Panel

   Please note that your registration request will be submitted to the organizer for approval. Upon approval, instructional materials will be sent to the email address indicated on the registration form.

3. ADAToggle Panel

   If you have special needs addressed by the Americans With Disabilities Act, please contact the Missouri Hospital Association.

   MHA Health Institute
   P.O. Box 60
   Jefferson City, MO 65102
   Phone: 573-893-3700
   Fax: 573-893-2809

4. Cancellation/Refund PolicyToggle Panel

   MHA reserves the right to cancel this event due to low enrollment, public health concerns, natural disasters or unforeseen weather conditions, or any circumstance that makes it illegal, impossible or commercially impracticable for the event to be held. In the unlikely event this occurs, a full refund for any registration costs will be provided. MHA is not responsible for nonrefundable items such as airfare, hotel or other travel costs. 

   Contact the event planner with any questions.